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Knowledgebase

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

Wichtige Informationen

Contact to ServerNet

Your customer number. or also called AccountID can be found as follows:

How do I cancel my contract?

Questions before buying

Vertrag & Rechnung

How do I change my bank details / payment method?

Billing periods

How do I change the billing address?

Download the invoice again

Virtual Datacenter

What is a virtual data center?spa

How can I upload my own image?

How can the allocated resources be adjusted?

How can access to the virtual data center be managed?

How can a connection be established between your own company and the virtual data center?

Virtual Server

Unauthorized software on VPS servers

My server cannot be reached. How do I perform a restart

VPS reseller capable?

VPN on vServer?

Configure the firewall

Virtual Desktop

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Cloud Drive

Connect CloudDrive as a network drive

Increase the storage space of your CloudDrive

Cloud Backup

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Mailserver

Nothing to display

Microsoft 365

Nothing to display

Webhosting

Nothing to display

Domain

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